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    Business Communication - Patience and Empathy

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    What role does patience play in dealing with new individuals in the workplace? Should empathy be used to help them absorb the cultural norms in the workplace or should they learn from "the school of hard knocks"?

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    Solution Preview

    Patience is definitely a key with new employees and also with employees in new positions, even if the employees have been with the company for a length of time. All employees and managers are always learning and growing in their respective positions. Managers typically have many ...

    Solution Summary

    This solution discusses the role of patience when dealing with new employees in the workplace. I discuss whether empathy should be used to help employees absorb cultural norms or if the employees should learn through other means, including by experience.