Site Stickiness
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In the industry, acquiring and retaining customers in a cost-effective manner is called "site stickiness".
Many aspects of a website application are analyzed by what are known as Usability Interface Engineers ( UIE's), who determine the best placement of buttons, drop down menus, color schemes, and other navigational tools for the purpose of increasing user satisfaction.
What can be done by small businesses new to the Web to increase site stickiness? Large businesses?
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Solution Summary
In the industry, acquiring and retaining customers in a cost-effective manner is called "site stickiness".
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Both small and large businesses should make their site extremely user friendly with ease of navigation, comprehensive information being presented in easy to understand manner, as well as make their site extremely ...
Education
- BCom, SGTB Khalsa College, University of Delhi
- MBA, Rochester Institute of Technology
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