Purchase Solution

Potential for real-time online communications

Not what you're looking for?

Ask Custom Question

E-commerce is conducted, today, through a medium that is primarily asynchronous. As much greater bandwidth (offering faster transmit/receive speeds) becomes available for the average home customer, however, the potential for synchronous online communications will expand accordingly. How do you believe this potential for real-time online communications will affect customer service expectations?

Purchase this Solution

Solution Summary

This solution helps with a problem regarding real-time online communication.

Solution Preview

Customer service expectations will go up exponentially. Consumers will expect businesses to react almost immediately to concerns and problems associated with the products and goods issued by those companies. Businesses, both e-commerce and brick and mortar, will be upheld ...

Purchase this Solution


Free BrainMass Quizzes
Basics of corporate finance

These questions will test you on your knowledge of finance.

Basic Social Media Concepts

The quiz will test your knowledge on basic social media concepts.

Business Ethics Awareness Strategy

This quiz is designed to assess your current ability for determining the characteristics of ethical behavior. It is essential that leaders, managers, and employees are able to distinguish between positive and negative ethical behavior. The quicker you assess a person's ethical tendency, the awareness empowers you to develop a strategy on how to interact with them.

Paradigms and Frameworks of Management Research

This quiz evaluates your understanding of the paradigm-based and epistimological frameworks of research. It is intended for advanced students.

MS Word 2010-Tricky Features

These questions are based on features of the previous word versions that were easy to figure out, but now seem more hidden to me.