Explore BrainMass

Explore BrainMass

    Diversity Training Manual

    This content was COPIED from BrainMass.com - View the original, and get the already-completed solution here!

    You have been hired as the manager of human resources (HR) by the company's chief executive officer (CEO). During your interview process, the CEO indicated that in the last 2 decades, the workforce demographics of her company had changed dramatically. Although this had been occurring, both the previous HR manager as well as all of the company's front-line supervisors had remained as they had been for years: primarily, white males, now in their 50s and early 60s, from a Judeo-Christian background. The CEO indicated that at a frequent rate, workplace strife had been increasing, and it seemed related to the changing demographics of the workforce itself. The CEO asked you to compile a training manual that consists of sections that are meant for the training of employees and to raise awareness and sensitivity to diversity issues.

    To complete the CEO's request for a comprehensive training manual, she has asked you to first create a table of contents for the manual and to complete at least 20% of the manual itself.

    Diversity Training Manual: Overview

    The content of the complete manual will be developed throughout the course and will need to cover diversity issues, specifically the following forms of discrimination:
    Religious
    Ethnic
    Gender
    Age

    There must be information regarding the following:
    Recent trends
    Forecasts about the changing general population
    Legislation covering these type issues

    There will need to be subsections that deal with the following information:
    Customs and values of each group
    The need for sensitivity to differing values and customs
    Legislation affecting supervisor regulations

    Diversity Training Manual: Part I

    Given that the training manual will be dealing with several diversity issues, prepare the table of contents and write the first part of the manual, which should deal with some useful background for the company's existing and future hourly employees.
    The first parts that the CEO wants completed are as follows:

    A preliminary outline of the entire manual (this may change as you work on the project)

    The table of contents

    The following sections regarding in the demographics of the U.S. population should be included:
    o Current statistics
    o Recent trends
    o Forecasted trends

    Using the Web sites listed, present information about trends in the U.S. populations regarding the following information:
    o Immigrant versus native
    o Religion
    o Age
    o Race

    References needed.

    © BrainMass Inc. brainmass.com June 4, 2020, 1:56 am ad1c9bdddf
    https://brainmass.com/business/diversity-in-human-resource-management/diversity-training-manual-428399

    Solution Preview

    Please find attached file.

    Table of Contents
    Diversity Training Manual Introduction ....................................................... 3
    Outline of the Diversity Training Manual ..................................................... 3
    Part 1: Demographics of the U.S. population ................................................ 5
    Changing U.S. demographics and diversity in workplace environment ..........5
    Immigrant versus Native ................................................................6
    Religion ...................................................................................7
    Age ........................................................................................7
    Race ........................................................................................8
    Part 2: Stereotyping, Prejudice and discrimination
    Stereotypes
    Prejudice and discrimination
    Preconceptions of race and ethnicity
    Preconceptions of gender and age
    Preconceptions of Religion
    Recognizing discrimination
    Part 3: The "ism" factors
    Racism and the relevant legislations
    "Genderism" and the relevant legislations
    Ageism and the relevant legislations
    "Religionism" and the relevant legislations
    Part 4: Cross cultural communication
    Understanding cultures and cultural diversity in the workplace
    Elements of cross cultural communication
    Cross cultural adaptation in the company
    Need for sensitivity to differing values and customs
    Developing personal and organizational diversity competence
    Part 5: Managing Diverse Teams
    Relevant competences for managing diverse teams
    Skills for building trust and communication in the workplace
    Legislation affecting supervisor regulations
    Incorporating diversity into business planning
    References ............................................................................................ 9

    Diversity Training Manual Introduction
    The aim of this diversity training manual is to better understand the importance of diversity in the working environment and how it can be managed effectively in order to improve the performance of the company. This includes improving relations among a diverse workforce, teamwork, competitiveness, market knowledge and productivity. The main training objectives of this diversity manual are to:
    Change the way people deal with diversity issues in the workplace
    Assist managers better be able to understand the people they are managing
    Increase sensitivity and awareness of employees towards their colleagues and customers
    Help the company able to realize the full benefits of a diverse workforce
    Increase understanding of the staff's cultural and cross cultural interactions and enhance cross cultural communication skills
    Develop an action plan for managing diversity in the company

    Outline of the diversity manual
    This diversity training manual comprises of five sections which present detailed discussion and notes on the training content. The first section presents the changing ...

    Solution Summary

    The solution assists in completing the table of contents and some of the diversity training manual itself.

    $2.19

    ADVERTISEMENT