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Diversity in Retail Business

1. Identify the diversity that is seen in your retailer(s). How can these initiatives benefit the company? What challenges might this diversity create for the manager?
2. Do you see evidence of a team approach being used in the retailer(s)? If so, identify the types of teams and describe the benefits and drawbacks of this approach. If not, identify the type(s) of team(s) you would suggest, and explain the benefits and drawbacks if they were to implement your suggestion(s).

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Hi,

RESPONSE:

1. Identify the diversity that is seen in your retailer(s). How can these initiatives benefit the company? What challenges might this diversity create for the manager?

Since you did not include a retailer, let's go with Texas Instruments (TI) as an illustrative example.

ILLUSTRATIVE EXAMPLE:

Texas Instruments develops analog, digital signal processing, RF and DLP® semiconductor technologies that help customers deliver consumer and industrial electronics products with greater performance, increased power efficiency, higher precision, more mobility and better quality. http://www.ti.com/corp/docs/aboutti.shtml?DCMP=TIFooterTracking&HQS=Other+OT+footer_about_ti

Federal and State equal opportunity legislation make discrimination in workplaces illegal. These laws specify the rights and responsibilities of both associates and employers in the workplace and hold both groups Accountable.

Other diversity initiatives seen at Texas Instruments (TI) are laid out in its diversity/disability policy. It states that:

"TI employees have formed a number of grass-roots organizations to help the company, and themselves, in support of TI's business strategy. Each initiative is sponsored by TI senior management and meets on company time. The groups' goals are to accelerate diversity at TI, empower members, encourage personal development and facilitate recruitment and retention of a diverse workforce. Membership is open and encouraged for all TI employees, not just the affinity group".

The diversity/disability policy lists TI employee diversity initiatives, which include include:
ABLE Initiative (AI)
Bangladesh Diversity Initiative (BDI)
Black Employee Initiative (BEI)
Chinese Initiative (CI)
Hispanic Employees Initiative Forum (HEIF)
Indian Diversity Initiative (IDI)
Judeo-Christian Values Initiative (JCVI)
Korean Diversity Initiative (KDI)
Gay and Lesbian Initiative (LEGEND)
Minority Initiative (MI)
Vietnamese Initiative (VI)
Women's Initiative Network (WIN) (see attached resource for specifics: Diversity at Texas Instruments.doc).

Also part of the policy are TI's diversity accolades for 2002 and 2001:

2002
· America's Most Admired Companies - Fortune
· First in social responsibility in semiconductor industry
· Top 50 Companies for People with Disabilities - CAREERS and the disABLED Magazine
2001
· Top 10 Company of the 100 Best Companies for Working Mothers list - Working Mother Magazine
· Top Six Diversity Employers - Diversity Magazine
· 50 Best Companies for Latinas to Work for in the U.S. - Latina Style Magazine
· 2001 Corporation of the Year - ...

Solution Summary

Through illustrative example, this solution identifies diversity seen in the retail business, and how these initiatives can create both benefits and challenges for the manager. Various dimensions of the team approach are also explored. Supplemented with two articles on Diversity.

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