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Conflict Management

Write 200-300 word response that answers the following question and meets the following criteria.

From your own experience, describe a situation in which you were involved for which the conflict was dysfunctional. Describe another example, from your experience, for which the conflict was functional. Now analyze how other parties in both conflicts might have interpreted the situation in terms of whether the conflicts were functional or dysfunctional.

? Draw on your work experiences, or alternately, use experiences from your personal or family life, or from clubs or other non-work-related organizations.
? Describe the functional and dysfunctional conflict, and also the roles, responsibilities, and reactions of the people involved.
? Take some time to describe what each conflict was about and why you think it happened. Provide as many details as possible.
? Identify whether each conflict was a task, relationship, or process conflict.
? Relay how the conflict was solved, if at all.

Solution Preview

Conflict is a natural disagreement resulting from individuals or groups that differ in attitudes, beliefs, values or needs. It can also originate from past rivalries and personality differences. Other causes of conflict include trying to negotiate before the timing is right or before needed information is available.
www.ctic.purdue.edu/KYW/Brochures/ManageConflict.html
Conflict needs to be managed when it's dysfunctional. Proper skills in dealing with conflict can assist project ...

Solution Summary

This explains the situtaiton where conflict management was dysfunctional and functional

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