Explore BrainMass

Explore BrainMass

    McDonald's and Starbucks Code of Ethics

    This content was COPIED from BrainMass.com - View the original, and get the already-completed solution here!

    I have the following task, and I need some help getting started: analyze and to compare and contrast the code of ethics of both Starbuck's and McDonald's.

    © BrainMass Inc. brainmass.com October 2, 2020, 4:58 am ad1c9bdddf

    Solution Preview

    McDonalds and Starbucks

    Both codes of conduct emphasize the importance of the customer. Both are concerned with employees' treatment of each other and the customer. For McDonald's there is also emphasis on believing in their system and the processes they have established. McDonald's is also concerned as stated first in their vision and their policy guide, with being trusted. They consider ethical behaviors to be an important part of their image.

    Starbucks has as part of their code a statement about empowering all partners to make decisions that can impact the reputation of the company. The individual is responsible for the impact they make on customers and other workers. Their core values require compliance by all employees. Standards not being met should be reported. They supply the handbook and code for employees to meet the code or report to managers, resource officer, or the business ethics representative. There is an established helpline for Starbucks employees to get guidance if they are unclear about the rules.

    The code is written in ...

    Solution Summary

    A discussion of the code of conduct at both McDonald's and Starbucks, comparing and contrasting the companies' codes.