Discuss the types of communications needed when a grievance is agreed to or denied. Include the effect of the communications on both employees and management.
In the case of grievances it is important to communicate with the employee verbally as well as documenting the incident or incidents leading to the grievance. In documenting the case one needs to have all correspondence (memos, emails, letters, performance evaluations, copies of time cards, warning notices, company policies). In addition, notes from meetings, phone calls, and verbal interactions should be included as well. These should be documented objectively, in an honest, detailed manner to support the case. Establishing a paper trail of proof is very important.
When a grievance is agreed to or denied management should discuss the issue and resolution in person with the employee. At that time the outcome of the grievance should be put in writing. In many organizations the employee is asked to sign the grievance resolution, given a copy, and a copy is put in the employee's file. Employees may refuse to sign the grievance resolution should they disagree with the ...
This solution discusses the types of communications needed when a grievance is agreed to or denied. It includes the effect of the communications on both employees and management. Links and examples are given.