Purchase Solution

Types of Communications Needed In Case of Grievances

Not what you're looking for?

Ask Custom Question

Discuss the types of communications needed when a grievance is agreed to or denied. Include the effect of the communications on both employees and management.

Purchase this Solution
Solution Summary

This solution discusses the types of communications needed when a grievance is agreed to or denied. It includes the effect of the communications on both employees and management. Links and examples are given.

Solution Preview

In the case of grievances it is important to communicate with the employee verbally as well as documenting the incident or incidents leading to the grievance. In documenting the case one needs to have all correspondence (memos, emails, letters, performance evaluations, copies of time cards, warning notices, company policies). In addition, notes from meetings, phone calls, and verbal interactions should be included as well. These should be documented objectively, in an honest, detailed manner to support the case. Establishing a paper trail of proof is very important.

When a grievance is agreed to or denied management should discuss the issue and resolution in person with the employee. At that time the outcome of the grievance should be put in writing. In many organizations the employee is asked to sign the grievance resolution, given a copy, and a copy is put in the employee's file. Employees may refuse to sign the grievance resolution should they disagree with the ...

Solution provided by:
Sally Baldwin, Ed.D
Education
  • BA, University of Southern California
  • MSS, United States Sports Academy
  • Ed.D, Boise State University
Recent Feedback
  • "Thk u"
  • "Thank you!:)"
  • "Thank you!:)"
  • "Thank you!:)"
  • "Thank you!:)"
Purchase this Solution
Free BrainMass Quizzes
Marketing Management Philosophies Quiz

A test on how well a student understands the basic assumptions of marketers on buyers that will form a basis of their marketing strategies.

Paradigms and Frameworks of Management Research

This quiz evaluates your understanding of the paradigm-based and epistimological frameworks of research. It is intended for advanced students.

IPOs

This Quiz is compiled of questions that pertain to IPOs (Initial Public Offerings)

Six Sigma for Process Improvement

A high level understanding of Six Sigma and what it is all about. This just gives you a glimpse of Six Sigma which entails more in-depth knowledge of processes and techniques.

Accounting: Statement of Cash flows

This quiz tests your knowledge of the components of the statements of cash flows and the methods used to determine cash flows.

View More Free Quizzes
Related BrainMass Solutions

  • Project formal communications plan

    A review of what is needed in a formal communications plan for a project team.

  • Performance Management Communications Plan

    Review Case Study 7-1, "Implementing a Performance Management Communication Plan at Accounting, Inc.", on page 175 of the text.

  • Communication Situations

    If this is not the case, the sender must be able to accept a delay in the delivery of the message. Communications Scenarios State which medium or media you consider the best for use in the following communications situations.

  • Arbiter and Union

    569690 Arbiter and Union Your firm has had a regular occurrence of formal grievances being filed, with some of them going to the very last step of arbitration.

  • Punitive Damages and Arbitration

    A potential negative consequence of awarding these type of powers to arbitrators could result in overstepping the boundaries of our judicial system, and in the case of public agencies, their Civil Service Commission, which typically has authority over

  • Selecting an Arbitrator, Interpreting Ambiguous Contracts

    If the parties cannot agree, they may follow the "strike and rank method, outlined in R-11 of the American Arbitration Association's (AAA) Commercial Arbitration Rules and Mediation Procedures" (Shampnoi, 2005) in which qualifications needed for the arbitrator

  • Grievances: Therapeutic and Legalistic Approaches

    A discussion is provided on therapeutic and legalistic approaches to grievances in the context of employees filing grievances.

  • Union/Labor:Collective Bargaining, Grievances & Arbitration

    You can do this in person, by phone, or if needed, by email. For each assignment, you will write a minimum two-page paper encompassing the results of your findings.

  • Written and oral communication in the workplace

    555406 Written and oral communication in the workplace Please help answer the following questions. Communication can be written or oral. What types of written and oral communication do you receive in your workplace?

View More Related Solutions