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Performance Management Communications Plan

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Review Case Study 7-1, "Implementing a Performance Management Communication Plan at Accounting, Inc.", on page 175 of the text.

Evaluate the communication plan developed by Accounting, Inc. in the light of what you understand such a plan should cover. Suggest how it may be improved.

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The posters that were placed around the company, that detailed how the core competencies were related to the company's strategic priorities and how performance scores were related to monetary rewards, was not an adequate way in which to communicate this information to employees. This information should have been presented directly to employees in the form of e-mails, or included with the fact sheets that were passed ...