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    Arbiter and Union

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    Your firm has had a regular occurrence of formal grievances being filed, with some of them going to the very last step of arbitration. You want to make sure that Jane knows how this whole process works, and you draft a white paper to give her (and the CEO, for his reference) a road map of what actually happens. Your white paper will cover the following specific points:
    1. What are the typical steps in most union contract grievance procedures? (There are usually at least 4 steps.)
    2. In reference to a collective bargaining agreement, what is the arbitration step all about?
    3. Research an actual arbitration case involving a company and its union.
    4. Use this site or others you may find to choose a case, http://www.nlrb.gov/cases-decisions/board-decisions
    5. Discuss the key relevant issues.
    6. Discuss the arbiter's ruling.
    7. Do you think the arbiters ruling was fair? Why, or why not?
    8. What broader ramifications might this ruling have had for that company and that union?

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    Solution Preview

    1. The four steps in the union grievance procedure are as follows. First, the problem is presented to one's supervisor within a certain period of time. Second, the supervisor then decides to respond or send it to the head of the department. Third, a union representative negotiates on behalf of the employee. If this fails, then it continues up the chain of command. Last, both parties present their case in front of an arbitrator for it to get resolved.

    Inc. (2011). Grievance procedures. http://www.inc.com/encyclopedia/grievance-procedures.html.

    2. The arbitrator is similar to that of a judge. He or she can hear both sides of the parties issues and concerns, and then put together a collective bargaining agreement in order for peace to occur. In fact, an arbitrator is paid for his or her service, and the decision is always final. Through the contract, the type of arbitrator is selected and used for this process. Through this, the union has ...

    Solution Summary

    This solution discusses the ways in which a Union resolves with an arbiter (if it goes that far) with disputes in their environment.