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Soft skills and Hard skills

Describe soft-skills and hard-skills. Give an example of each. Why do people need soft skills in an era of high technology?

200 Words APA Guidelines are to be used for your in-text citations and sources.

DuBrin, A. J. (2009). Human relations: Interpersonal job-oriented skills (10th ed.). Upper Saddle River, NJ: Prentice Hall.

Instructor recommended:
American Psychological Association. (2001). Publication manual of the American Psychological Association (5th ed.). Washington, DC: Author.

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In job performance, there are hard and soft skills. Hard skills are the easy to identify skill sets, for instance, how to operate a piece of machinery, ability to balance books, or utilize a particular program. These skills are measureable and are often based on past education or training. Hard skills can be tested and evaluated. Soft skills, on the other hand, encompass "interpersonal communications and how employees work together and collaborate, their ability to ...

Solution Summary

This solution describes and gives an example of soft-skills and hard-skills and explains why people need soft skills in an era of high technology. Includes APA formatted references.