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Public Service Works

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Read case study 11-1 (attached). Read that not all teams are created equal.

Provide your thoughts on the following questions. How is Public Service Works implementing the components of the performance management process? Which aspects of the measurement system are appropriate and which are not, given the emphasis on team performance? What revisions or additions will make the system more effective from a team perspective?

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The Public Service Works department is implementing the components of the performance management system in several ways. It develops business plan goals and strategies, human resources development plan and employee performance improvement program. As a part of the implementation of the performance management system, the Public Service ...

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  • BSc , University of Calcutta
  • MBA, Eastern Institute for Integrated Learning in Management
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