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Operations Management at Fedex

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For the session long project, we will analyze the different OM perspective of an organization.

FedEx is the company in which I need to work with.

For SLP 1, identify the following by writing a paper (with paragraphs, including an introductory, body, and concluding section):

1) The organization's name and main line of business,

2) A specific type of operations process that takes place there (either service or product),

3) Describe the nature of the operations given your newfound understanding of operations management and productivity.

4) You may identify the strategy or global strategy of that organization.

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Solution Summary

Explains operations management at Fedex by discussing a specific process.

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Fedex Corporation is one of the largest logistics services provider in the world. The company offers courier and express delivery, less than truckload services, ground delivery services and other transportation and logistics related services in over 220 countries across the globe.

The core operating strategy of the company operates on three levels: Compete collectively as one brand, operate independently to meet unique customer needs in each independent network and manage collaboratively to sustain loyal relationships with employees, customers and investors.

In today's competitive and dynamic business environment, global logistics providers are striving to outperform their competitors by providing integrated solutions to meet unique and distinct requirements of the customers in different markets in the most efficient manner. ...

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  • BComm, University of Delhi
  • Post Graduate Diploma in Management (Equivalent to MBA), All India Management Association
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