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    Operations Management Principle presentation

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    You have heard that many companies use Operations Management (OM) tools. You asked your supervisor what he thought about this. Your supervisor requested that you research the idea and present it at the afternoon manager's meeting to see if it is something valuable to use. He had asked that you make sure to find examples of other companies that benefitted from their use.

    Research your course materials, the Library and the Internet for at least one company that relies heavily on OM tools. Some possible examples are: United Airlines, American, Federal Express, General Electric, Ford, GM, the Department of Defense (Army, Navy, Air Force, Marines), Mars, Inc., Peugeot - Citroen, Schindler Elevator, Syngenta (seed corn supplier), Jan de Wit Company (floral distributor), NBC television network, Jeppesen (aviation tools and publications), Air New Zealand, Fingerhut, Federal Aviation Administration (FAA), and Samsung Electronics. Investigate what operations management tools they have developed over time to help them gain a competitive advantage over their competitors. Where appropriate, identify the general type of tools which they are using. Your findings should include at least the following:

    Name of the organization
    Location of the headquarters
    The source of your information (articles/websites/pages)
    One or more significant operations management initiatives
    What benefits are already being realized?

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    Additional Speaker Notes
    Slide 2 Scheduling is critical for FedEx to meet its deadlines and deliver parcels on time.
    Slide 3 Differentiation of service through reliability, speed, and quality gives FedEx competitive ...

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