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Negotiations at Work

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Think about the characteristics of a person with whom it easy to work with and the characteristics of a person with whom it difficult to work with.
Consider that you need to ask each of them for a favor at work. What approach might you use when dealing with the easy to work with person? What approach might you use when dealing with the difficult to work with person?

Is there one approach that you could use to approach both of them? Why, or why not? Support the approach.

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Solution Summary

This posting gives you a step-by-step explanation of negotiations with persons of different personality. The response also contains the sources used.

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Step 1
The characteristics of a person with whom it is easy to work are friendly, understanding, and helping. Such a person is sensitive to issues that I face and is willing to provide support when required.
In contrast a person who is difficult to work is one who is abrupt, self-centered, and uncooperative (a). Such a person is rough and is insensitive to the feelings of others in a team.

Step 2
I need to ask each of them for a ...

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