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Need some assistance in writing a 600 page paper using the following scenario. Joe, a newly appointed service manager for 1995 Auto Sales, lasted a mere 3 weeks before being placed back into his previous position in the customer service department. The rumor mill (which tends to be correct at 1995 Auto) said it was a case of Joe's expectations and those of upper management being vastly different when it came to what the management position entailed. Joe expected to be doing mostly the same work with more pay and maybe a few more meetings. He found himself faced with a work unit full of his former peers whom he saw (and who saw him) in a whole new light.

The paper should include the following:
Explain how the management role differs from working side-by-side with the same people in a production role.
How could Joe's episode have been avoided?

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Explain how the management role differs from working side-by-side with the same people in a production role.
How could Joe's episode have been avoided?

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A management role differs from working side-by-side with the same people in a production role in a wide range of ways because a management role involves greater responsibilities, different set of tasks and different set of objectives as compared to a production role.

A production role is more of a technical nature, primarily concerned with meeting production objectives and ensuring that the production function in the organization is carried out in a smooth manner and the production goals and objectives are being achieved. A production role involves handling day to day production related problems, issues and guiding subordinates to carry out the routine production tasks in an efficient manner. It involves being a technical guide for the subordinates.

A management role is a much broader role in the sense that a managerial role assumes not only assumes production related responsibility for the staff working under the manager, ...

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  • BComm, University of Delhi
  • Post Graduate Diploma in Management (Equivalent to MBA), All India Management Association
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