Most organizations, including universities, have acceptable computer/network use policies
(see http://infotech.wsu.edu/ITRoot/Policies/computeruse.html for an example).
Assume you work for a for-profit organization and are assigned by your boss to develop a policy statement regarding acceptable use of instant messaging. Develop the policy and make sure your policy differentiates between internal versus external use, work-related versus personal use, and so on.
EMAIL TO OFFICE STAFF
RE: ACCEPTABLE USE OF INSTANT MESSAGING IN THE WORKPLACE
Please be advised that effective immediately, the following will be our new policy regarding the acceptable use of instant messaging in the workplace. Each employee is REQUIRED to endorse their acknowledgement to said policy and return to the Human Resource Department on or before November 26, 20xx.
Thank you for your prompt attention to this matter.
POLICY EFFECTIVE NOVEMBER 4, 20xx:
Our company utilizes email ...
This solution provides an explanation of how an organization should utilize instant messaging.