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Implementation of Instant Messaging system

Write about the ease of implementing the Instant Messaging system which will facilitate security, customer and client communication as well as decrease telecommunication costs and increase corporate productivity.

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Today, organizations rely on a growing number of methods to communicate both internally and externally. Email is used by virtually all organizations, although an increasing number of organizations are using a broad array of communication tools. IM deployments are experiencing double digit growth rates, making IM and email a backbone of workplace communications capabilities.
Next to email, instant messaging (IM) is the most widely used communication medium in the workplace today. Over the past several years, the percentage of organizations that are using IM for business applications has grown consistently. IM is a virtual technology and so its use tends to spread from one user to another, thereby increasing the ...

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Benefits of implementation of Instant Messaging system in the workplace