Implementing TQM
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How do you suggest that companies make successful changes of their organizational culture through incorporating initiatives for improving Total Quality Management? Give examples of initiatives that should be implemented and exercises that can be used to help this process. Describe the main factors that need to be present in order to have successful Total Quality Management.
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Solution Summary
This solution discusses how to implement Total Quality Management in an organization in order to successfully boost effective change. It discusses the most important factors that an organization should consider when ensuring Total Quality Management and change initiatives are successful.
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In my opinion, changing organizational culture is a top-down initiative. This means that it must start with the organization's executive leadership team and then cascade down and spread throughout the organization. Therefore, the executive leadership team must be committed to Total Quality Management. Once their commitment is evident and communicated, then it's a matter of incorporating the relevant ...
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