How to improve customer services?
Not what you're looking for?
Is customer service still relevant today? What tips can a business adapt to develop customer relationships?
Purchase this Solution
Solution Summary
Customer service is supporting and advocating for customers who use a business product or service. The aim is to provide quality product and good service to the customer to establish long-term relationships.
Solution Preview
Customer service is vital to the success of a business. It provides support to potential and current customers. Without this service, a business cannot function at its highest level since it separates it from competitors.
Customers connect to the brand, products, and services of a business. Study shows that 77% of customers are loyal to a business because of the services (Gupta, 2021). Therefore, it is essential for management to focus on strengthening customer service to ...
Education
- MA, Capella University
- BA, Empire State College, NY
- MBA, Empire State College, NY.
- PhD , Concordia University
Recent Feedback
- "Thank you"
- "Right on point and just in time thank you"
- "Thank you."
- "I was looking more into examples and words not just citations"
Purchase this Solution
Free BrainMass Quizzes
Basic Social Media Concepts
The quiz will test your knowledge on basic social media concepts.
Income Streams
In our ever changing world, developing secondary income streams is becoming more important. This quiz provides a brief overview of income sources.
Social Media: Pinterest
This quiz introduces basic concepts of Pinterest social media
Production and cost theory
Understanding production and cost phenomena will permit firms to make wise decisions concerning output volume.
Organizational Leadership Quiz
This quiz prepares a person to do well when it comes to studying organizational leadership in their studies.