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internet technologies to improve customer relationships

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How can Internet technologies improve customer relationships and customer service for a business?

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E-business: Can internet technologies improve customer relationships and service?

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Internet technologies have proved to be very effective in improving customer relationships and customer service for a business. For example, web based customer support such as live chat or support via email can provide quick response to customer ...

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Sandeep Bardia, MBA
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  • BCom, SGTB Khalsa College, University of Delhi
  • MBA, Rochester Institute of Technology
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