Hospitality: 3 Gaming Management Questions
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1.) How is running a casino similar to running another business? What aspects of gaming operations are unique to the industry? What specific skills do casino managers need that managers of other businesses might not need? Give specific examples to support your answers.
2.) What would a human resources director need to know to work in the gaming industry? What unique job skills or educational backgrounds are preferred for employees in the gaming industry? How might employees gain these skills?
3.) How would the addition of a casino impact the local labor market? Why might some applicants be drawn to this industry? Why might other applicants not want to work in a gaming environment?
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1.) How is running a casino similar to running another business? What aspects of gaming operations are unique to the industry? What specific skills do casino managers need that managers of other businesses might not need? Give specific examples to support your answers.
A Casino is similar to any other business in that it needs to have a financial system in place to record customer names, addresses, phone numbers, account numbers, credit card information, transactions, and the casino needs to have a system that has GL, Accounts Receivable, Accounts Payable, Purchasing, Credit, Billing, and financial asset tracking in place, Auditors require it and it is the law that a company acts in legal and ethical ways to meet the requirements of their fiduciary responsibility. It is just like any other business in that it wants to make a profit (Internet Gambling, 2012).
There are several departments to a casino and therefore, different managers for those departments. They are: Manager of Casino Operations, Manager of Finance and Accounting, Manager of Food and Beverages, Audit Department, and various lower level ...
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