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Employees' Misuse of Work Time

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You are the leader of an organization and it has been brought to your attention that some of your employees have been socializing excessively and making personal calls. How would you address the employees' misuse of work time without revealing the employees who brought this matter to your attention, and without causing conflict? If addressed improperly, how might your actions create conflict in your department?

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Solution Summary

This solution provides a detailed explanation of various methods for handling workplace behavior, specifically in regard to misuse of employee time. This solution offers suggestions and resources for addressing difficult workplace conversations and also explains the importance of handling workplace conflicts properly.

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HOW WOULD YOU ADDRESS THE EMPLOYEES' MISUSE OF WORK TIME WITHOUT REVEALING THE EMPLOYEES WHO BROUGHT THIS MATTER TO YOUR ATTENTION, AND WITHOUT CAUSING CONFLICT?

Regardless of organizational sector, issues are likely to occur. Often, Human Resource Departments are responsible for handling a variety of issues. Unfortunately, in smaller organizations HR Departments are not always present or are limited in terms of staff skills, availability, and responsibilities. Therefore, as the leader of an organization, you will often be required to handle a variety of issues.

Considering that "some employees" rather than "one employee" have been socializing excessively and making personal phone calls, it is not necessary to have one-on-one conversations with these individuals. If the department staff were to complain that a specific ...

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