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Describe the level of service from a recent sit-down dinner

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Describe the level of service you received during a recent dining experience.

? Evaluate the service you received.
? Describe the importance of guest service in a food and beverage operation.

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Solution Summary

This solution provides a great, personal example from a recent dining experience for my family and I. Read along as I break down the meal and the service we received. And, see if you think we'll go back to that same restaurant...

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Describe the level of service you received during a recent dining experience:
? Evaluate the service you received.
? Describe the importance of guest service in a food and beverage operation.

My family and I went out to eat at a local Mexican restaurant last week. This particular restaurant is not a chain (even regionally) and had recently opened. I think the fact that they had not been open very long weighed (to some degree) on my opinion of the visit.

We were greeted within a minute or so after entering by a very friendly hostess/waitress. She asked us if we wanted a table or booth. We prefer a booth; but it's nice to have the option.

Our waiter/server came by our table very soon after we were seated. He was very friendly and made a special point to engage my ...

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