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    Business Advantages of SCM, CRM

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    I want to implement a supply change management, customer relationship management and employee relationship management in my business, but before I do, I need some insight as to the advantages and disadvantages. This will help me to make professional business decisions.

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    There are several advantages of a supply chain management, CRM and employee relationship management tools and strategies in the organization. These initiatives will help the company to improve the efficiency of operations by eliminating wastage, inefficiencies and duplication of efforts. Further, these tools will go a long way in enhancing customer satisfaction because these tools help ...

    Solution Summary

    Discusses the business advantages and disadvantages of SCM and CRM in organization.