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Building and Managing Teams

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Positive and negative communication techniques for conflict management
1. Characterize ways to improve communication
2. Give approaches to resolving conflict

Building and managing teams: time management
1. Benefits of teams
2. Plan strategies.

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This solution discusses conflict management and building and managing teams.

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Positive and negative communication techniques for conflict management

1. Characterize ways to improve communication:

a) Conflict can be avoided if the authority and responsibility structure is clearly laid out. Moreover, expectations regarding roles, responsibility, authority and other relevant aspects should be clearly laid out.

b) Effective listening will also help in reducing the tension and stress levels.

c) One needs to be sincere and calm while handling the conflict situations.

d) One should clearly define the problem and causes related to the problems. Parties should mutually discuss the best way to move forward and the possible solutions.

e) The focus should be to shift attention towards the big picture rather than excess attention towards the minutiae.

f) Interest of all the stakeholders: Stakeholders are those parties who are interested in the project. Stakeholders include project staff, public, vendors, regulatory authority, sponsors, the operational team, etc. They can have both ...

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