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    10 Decisions of Operations Management

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    Identify and discuss the 10 decisions of operations management.

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    The customer's quality expectations must be determined and policies and procedures established to identify and achieve that quality.

    Goods and Service Design:
    Designing goods and services defines much of the transformation process. Designs usually determine the lower limits of cost and the upper limits of quality.

    Process and Capacity Design:
    Process options are available for products and services. Process decisions commit ...

    Solution Summary

    This solution discusses the 10 decisions of operations management.