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Operations Management and Ethics

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Define operations management and analyze an ethics decision made by operations managers in an organization.

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Solution Summary

A definition is provided for operations management, along with the importance of operations management and ethical decision making by operations managers in an organization in this 637 word answer with references.

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"Management of the conversion process which transforms inputs such as raw material and labor into outputs in the form of finished goods and services" (Davis, Aquilano & Chase,1999,p5).

Another definition:

Operations management is an area of business that is concerned with the production of goods and services, and involves the responsibility of ensuring that business operations are efficient and effective. It is also is the management of resources and the distribution of goods and services to customers.

Operations also refers to the production of goods and services, the set of value-added activities that transform inputs into many outputs. Fundamentally, these value-adding creative activities should be aligned with market opportunity (see Marketing) for optimal enterprise performance. Today's work environment for employees which is loaded with modern processes is so stressful that it is becoming increasingly important for operational managers and senior management to think about the betterment and ...

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  • BCom, SGTB Khalsa College, University of Delhi
  • MBA, Rochester Institute of Technology
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