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What ethics issues does a manager face in creating a diverse organization? Also, what are the operational differences among manufacturing, government, service, and health care industries? And what are the components of operations management?

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Hi there,

Ethics and diversity:

The greatest issue a manager would face is how important diversity is versus performance. Is it better to have a diverse workforce for appearance purposes, even though some of the people that were hired, may not have been the most qualified at the time that they were hired? Some would say that this is the ethical problem that many managers face, regarding whether or not they should hire someone for appearance purposes and whether or not it makes the organization better on the whole.

Operational differences between manufacturing vs service industries:

The general difference is that a manufacturing based environment deals with tangible items. The end result of the process is to have produced a tangible item that can be touched and seen to the naked eye. A service based environment deals with intangible items. It's finished product can not be touched or viewed. An example would be the completion of a consulting project by a consulting company on whether or not a government should invest money in a specific sector.

About operations management:

Operations management is an area of business that is concerned with the production of goods and services, and involves the responsibility of ensuring that business operations are efficient and effective. It also is the management of resources and the distribution of goods and services to customers.

Operations also refers to the ...

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