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Rich Media vs. Lean Media

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You have had an e-meeting via the Interner with your colleagues. It's your job to distribute the minutes of the meeting. Should you use a media-rich or media-lean method of communicating the minutes to your coworkers?

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Solution Summary

This solution addresses the following question: after an Internet meeting is it best to recap the meeting to coworkers using rich media or lean media.

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The purpose of distributing minutes of a meeting is for participants to have a written record of what was discussed. According to media richness theory, lean media would be the most efficient, ...

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Sally Baldwin, Ed.D
Education
  • BA, University of Southern California
  • MSS, United States Sports Academy
  • Ed.D, Boise State University
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