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Non-Verbal Communication and Facial Expressions

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The solution answers the following:

Why is it important to be able to read facial expressions (Example: sad, happy, fear, anger, etc.) and how can you use the skill of reading facial expressions in the workplace and with working in teams?

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Solution Summary

This solution is over 300 words and includes a reference on why it is vital to hone the skill of reading non-verbal cues, when it comes to communication in the workplace. Examples are provided as well, to show how the spoken word may vary than what body language is "saying" to the recipient.

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It is vital to have an understanding of what facial expressions when communicating with others. Nonverbal cues, often displayed via facial expressions, can convey several messages. The following types of facial expressions are common: repetition, contradiction, substitution, complementing and accenting (reference). Each expression provides for a unique clue on what the other person is feeling. Repetition may reflect agreement or dissention with a topic of discussion. For example, in the workplace and/or when ...

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