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Non Verbal Communication

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What is non verbal communication? What are two specific examples of non verbal communication? Give examples of non verbal communication in our daily activities? How do these examples specifically demonstrate the concept of non verbal communication?

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What is non verbal communication? What are two specific examples of non verbal communication? Give examples of non verbal communication in our daily activities? How do these examples specifically demonstrate the concept of non verbal communication?

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What is non verbal communication?

"nonverbal communication involves those nonverbal stimuli in a communication setting that are generated by both the source [speaker] and his or her use of the environment and that have potential message value for the source or receiver [listener] (Samovar et al). Basically it is sending and receiving messages in a variety of ways without the use of verbal codes (words). It is both intentional and unintentional. Most speakers / listeners are not conscious of this. It includes, but is not limited to:
touch
glance
eye contact (gaze)
volume
vocal nuance
proximity
gestures
facial expression ? pause (silence)
intonation
dress
posture
smell
word choice and ...

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  • MBA, Rochester Institute of Technology
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