Formal and Informal Communication
Not what you're looking for?
Differentiate between formal and informal communication and how each affects performance
Describe techniques and behaviors to overcome communication barriers and provide effective feedback
Describe assertiveness techniques that can be used to improve communication
This research and writing exercise explores effective assertiveness techniques that can be used to improve communications and performance in the workplace.
List 3-5 examples of assertiveness techniques that you believe might be useful to a supervisor.
Describes the 3-5 techniques you believe to be effective.
Explains why you chose those techniques and how you might use them on the job as a supervisor.
Sources of URLs used in research.
Purchase this Solution
Solution Summary
The formal and informal communications are examined.
Solution Preview
Formal and Informal Communication:
Formal communication is used in a formal setting where communication efforts are "dressed up" to fit customary rules and ceremony. It is a movement of organized information through the formal channels. On the other hand informal communication satisfies a variety of needs, particularly social and emotional needs in the workplace. Informal communication is not managed and planned in an organized way at the workplace.
Formal communication helps employees in becoming confident, social, and motivated which improves their efficiency, confidence; communication power and ultimately it all influence their performances. On the other hand Informal communication makes a person comfortable and relaxed and gives opportunity to express worries and complaint. It definitely increases the performance of the employees by making him comfortable at the workplace.
Effective communication is important for organizational success. There are various techniques to overcome communication barriers and provide effective feedback. Following are the details of the techniques and behavior to overcome communication barriers and provide effective communication:
Techniques and behaviors to overcome communication barriers and provide effective feedback:
1. Eliminating differences in perception: The organization should provide proper training to the employees so that the policies of the company are clear to all the employees and facilitate clear communication (for e.g.: Voice and Accent training).
2. Use of Simple Language: Use of simple and clear words should be encouraged and ambiguous words and jargons should be avoided.
3. Reduction and elimination of noise levels: Noise is the communication barriers ...
Purchase this Solution
Free BrainMass Quizzes
Situational Leadership
This quiz will help you better understand Situational Leadership and its theories.
SWOT
This quiz will test your understanding of the SWOT analysis, including terms, concepts, uses, advantages, and process.
Operations Management
This quiz tests a student's knowledge about Operations Management
MS Word 2010-Tricky Features
These questions are based on features of the previous word versions that were easy to figure out, but now seem more hidden to me.
Six Sigma for Process Improvement
A high level understanding of Six Sigma and what it is all about. This just gives you a glimpse of Six Sigma which entails more in-depth knowledge of processes and techniques.