the dimensions of an organization's culture

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A friend of the owner of 1995 Auto Sales the CEO of Alpha Aeronautics (AA) has called you in to ask for your help in improving organizational communications. Alpha Aeronautics is having concerns because the informal communications channels seem to be where most employees look for information. They are concerned, especially in their industry, that important information will not reach the people whose safety might depend on it. Alpha considers itself to be an open communications company, but management fears employees do not perceive that to be the case. They are also experiencing problems related to effectiveness, and you suspect the two issues are related. Write a memo to the AA CEO explaining the following:

Explain what can help improve AA's existing organizational communication practices. Be sure to include all relevant aspects of culture.

There is an important aspect of AA's culture that impacts organizational communication. This is the practice of the employees to seek important and critical information from informal sources of communication. In order to change this culture, the company must first communicate its needs, namely the nature of aviation and its safety objectives, the manner in which it wants to use communication (formal) to improve safety, that it expects the employees to improve safety through formal communication and that AA should be able to offer its passengers and employees improved safety.

The first step in initiating the cultural change is to know what motivates the employees of AA. This can be learned from observation or can be found from supervisors. For instance, if financial rewards motivate most employees at AA ...