Business Communication: What role does conflict play in group communication?
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What role does conflict play in group communication?
Provide examples of group situations that illustrate conflict in group communication. What are some examples of informal and formal group business communications?
When might informal communications be best? When might formal communications be best?
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Solution Summary
The role of conflict in group communication is discussed, as well as examples of this and informal and formal business communications and which situation each would be best in. A reference is included for this 631 word response.
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Business Communication
What role does conflict play in group communication?
Conflict in group communication can be good or bad depending on how the group is being monitored (Borchers, 1999). If there is a team leader, then the team leader should be managing the conflict so that ideas and reasoning are being utilized and the conflict is constructive. Conflict is in the form of a debate in a group normally produces quality decisions; however, if the conflict is simply arguments with no basis or foundation - then it is non-productive. Groups need to have members that will be supportive of each other.
Provide examples of group situations that illustrate conflict in group communication.
When a project needs to be done and several members of the company need to participate, this forms the group. In discussing what needs to be done, there needs to be a written project schedule and minutes ...
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