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    Implications of product-process for competitive process design

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    1 Describe the implications of the product-process matrix for process design in a competitive situation.
    2. Differentiate between a work center and a manufacturing cell.
    3. Describe the role of service guarantees from the marketing and the operations perspective.
    4. Identify and describe the application of the scientific method used to evaluate alternative treatment methods and create guidelines for similar clinical situations.
    5. What are the underlying assumptions of minimum-cost scheduling? Are they equally realistic?
    6. Contrast the "Personal Attention Approach" to service to the "Production-Line Approach." In your opinion, which is superior? Why?
    7. In what ways can management influence the arrival patterns of waiting lines?
    8. Describe the three main services provided by a hospital staff?
    9. Explain the difference between producer's risk and consumer's risk in acceptance sampling.
    10. Assume that you are offered a new piece of equipment for $10,000. The equipment will produce 10,000 units per year with a margin of $6.00 per unit. Demand for the product being produced has been 2,000 units per year. Your current equipment is fully depreciated and can produce the 2,000 units per year at a margin of only $4.00 per unit. Should you purchase the new equipment? Under what conditions?

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    Solution Preview

    1. The product process matrix for process design has positive implications in a competitive situation, due to the fact that this methodology helps an organization to make a determination as to what is the most efficient and effective production methodology to be utilized in a competitive situation. This production methodology will be based upon the number of the goods that need to be produced in this situation, as well as the possible and probable changes that need to be made to the goods and or the production process.

    2. The major difference between a work center and a manufacturing cell, is that in a manufacturing cell there is a linear assembly process in which the machinery that produces similar parts or components are grouped together in an efficient and effective manner, which speeds up the production process. A workcenter on the other hand is an area of a production line or facility in which similar processes are grouped together, such as all the machinery and staff associated with the stripping and painting of products.

    3. Service guarantees provides the consumer with a feeling of confidence concerning the quality of the services that they receive from a given organization concerning the product, and or the ...

    Solution Summary

    The solution answers 10 common business analysis questions including topics from the product-process matrix, work centers vs. manufacturing cells, the role of service guarantees, the application of the scientific method to evaluate treatments, assumptions of minimum-cost scheduling, personal attention vs. production-line, waiting line patters, main hospital staff services, producer vs. consumer risk in sampling and a conditions that must be met to purchase new equipment. 793 words total with a paragraph per question.