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    Lexus Customer loyalty

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    Lexus delivers high satisfaction coupled with a high level of perceived value derived from its automobiles. This typically leads to customer loyalty, which is:

    the degree to which an individual will resist switching from one offering to another.

    repeat purchases.

    customer laziness in trying new products.

    the level of liking an individual harbors for an offering.

    the likelihood that a customer become a buzz marketer

    Susan is a sales representative for the Xerox Corporation. She is constantly analyzing where she should dedicate her limited resources. Her manager has suggested that she evaluate and get rid of under-performing accounts. What measurement would help Susan in this matter?

    Return of customer revenue

    Projected cash flow

    Return on customer investment

    Revenue growth per consumer

    Annual ROI

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    https://brainmass.com/business/branding/lexus-customer-loyalty-574016

    Solution Preview

    Lexus delivers high satisfaction coupled with a high level of perceived value derived from its automobiles. This typically leads to customer loyalty, which is:

    the degree to which an individual will resist switching from one offering to ...

    Solution Summary

    The Lexus delivers high satisfaction coupled with a high level of perceived value derived from its automobiles are given.

    $2.19