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    Balanced Scorecard: Non-Profit Governmental Organizations

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    How would you recommend altering the Balanced Scorecard to evaluate non-profit organizations or governmental entities? Suggest appropriate dimensions and measures for a private university, a city, a public library, a hospital or other non-profit oriented organizations.

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    https://brainmass.com/business/balanced-scorecard/balanced-scorecard-non-profit-governmental-organizations-525712

    Solution Preview

    The balanced scorecard has four perspectives namely: Finance, Internal business processes, Learning & Growth, and Customer. In case of non-profit organizations or governmental entities, these perspectives can be altered as Finance, Internal Organizational process, Learning & Growth, and Clients.

    The dimensions and measures suggested for a private university, a city, a public library, a hospital or other non-profit oriented organizations. ...

    Solution Summary

    Performance evaluation of not-for-profits is explained in a structured manner in this response. The answer includes references used.

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