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Bank structured behavioral interview

QUESTIONS:

1 - Tell me the last time you handled a customer (bank) complaint?
2 - Describe an example of when you became frustrated with a peer/team member.
3 - When was the last time you gave feedback to an employee who was not performing up standards? What did you do?
4 - Tell me about the last creative idea that you implemented in your work area.

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The response addresses the queries posted in 401 Words
QUESTIONS

1 - Tell me the last time you handled a customer (bank) complaint?

Customer complaints are very frequent at the banks. Complaint was related to e-banking area. He had a complaint that even after paying the additional fees for e- banking services, he is unable to get access to it. He was regularly paying the basic fee for account access and additional fee for stock trading and bill payments. After the analysis, we found that customers were using the wrong password and he himself was at fault.

2 - Describe an example of when you ...

Solution Summary

The response addresses the queries posted in 401 Words

$2.19