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Employee Ethics Analysis

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A customer service representative at an electronics store is surfing the Internet using one of the display computers. She accesses a website that shows graphic images of a crime scene. A customer in the store who notices the images is offended. Another customer service representative is behind the counter, using the store's computer to access a pornographic site, and starts to laugh. A customer asks him why he is laughing. He turns the computer screen around to show her the images that are causing him amusement. Is there anything wrong with these activities?

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Solution Summary

The solution discusses what is wrong with the activities given in this case.

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There is indeed quite a lot wrong with these activities, starting with the fact that a customer service representative is surfing the Internet on one of the display computers. Ethically, employees know that it is not ...

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