Conflict resolution
Not what you're looking for?
Scenario:
Two department manager's were constantly at odds with each other arguing over job related issues and would try and out do or sabotage each other which often involved the use of subordinates. One conflict resulted when both departments had to work on a project together. One department manager argued her department should conduct that one portion of the project and presentation since that was part fell under her department's job responsibility. This remark led to the other manager sending an angry email. The manager who received the email was angry but did not respond but instead she forwarded it to the HR person with a complaint. In the end, the department that was assigned to that portion of the project and presentation was the department with the job responsibility and who knows how HR handled the feuding managers.
How did individuals in the group use their personal strengths to come up with a solution to the conflict?
Purchase this Solution
Solution Summary
Two department manager's were constantly at odds with each other arguing over job related issues and would try and out do or sabotage each other which often involved the use of subordinates. One conflict resulted when both departments had to work on a project together.
Solution Preview
Individuals in the group can use their personal strengths to come up with a solution for day-to-day conflicts arising in the organization, such as the one described above. Each individual has expertise or possess expert knowledge in one or more areas. When a conflict arises, individuals can use their expertise to suggest problems to the solution and the group or team leader can evaluate the suggestions from various experts and come up with a win-win solution to the ...
Education
- BCom, SGTB Khalsa College, University of Delhi
- MBA, Rochester Institute of Technology
Recent Feedback
- "Thank you. "
- "Thank you"
- "Thank you. I got 20/20 last week for my discussion you help me out with."
- "Thank you. Great Job. "
- "Thank you. Great Job. "
Purchase this Solution
Free BrainMass Quizzes
V Axis Diagnostic Tool
It's important for all therapists to know what the V Axis Diagnostic tool is and how to use it. This quiz should be taken by learners who are not familiar with the V Axis Diagnostic Tool or who need to refresh their knowledge.
Key Psychology Theories and their Developers
Match which psychologist developed and/or contributed to which theory.
Developmental Psychology
This quiz explores the concepts, theories and key terminology associated with human psychological development.
Common Characteristics of Qualitative Methods
This quiz evaluates the common characteristics seen in qualitative methodology.
Controversies in Developmental Psychology
This quiz addresses controversies in developmental psychology.