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Team leader and conflict resolution

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What role should a team leader play in conflict resolution? Why?

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Solution Summary

This posting explains what conflict resolution consists of, and describes what role the team leader can play in such a process.

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What role should a team leader play in conflict resolution? Why?

The basis behind conflict resolution is that each side of the conflict gets to present their case, and then a fair, equitable solution is established that is considered to be fair for both parties. If a comparable solution can't be established then the problem must go into mediation or then even arbitration.

Mediation is when a more formal approach is taken between ...

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