What role should a team leader play in conflict resolution? Why?© BrainMass Inc. brainmass.com October 9, 2019, 7:01 pm ad1c9bdddf
What role should a team leader play in conflict resolution? Why?
The basis behind conflict resolution is that each side of the conflict gets to present their case, and then a fair, equitable solution is established that is considered to be fair for both parties. If a comparable solution can't be established then the problem must go into mediation or then even arbitration.
Mediation is when a more formal approach is taken between ...
This posting explains what conflict resolution consists of, and describes what role the team leader can play in such a process.