Responsibilities in Crisis Action Planning
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Why should an organization assume responsibility in a crisis situation? How will crisis management change in the future? How can a manager think outside the box in a crisis situation? How does diverse thinking affect crisis planning? What happens when organizations do not assume responsibility for a crisis?
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Solution Summary
These are answers to questions relative to organizational responsibility in a crisis situation. It discusses the important role of a crisis manager during the crisis situation and the possibility of what shall happen if organizations fail to assume responsibility for a crisis.
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Crisis Action Planning Questions
1. Why should an organization assume responsibility in a crisis situation?
When two or more people get together and agree to coordinate their activities in order to achieve their common goals, an organization has been born. Its purpose is to create an arrangement of positions and responsibilities through and by means of which an enterprise can carry out its work. In carrying out its work, organizations are constantly faced with crises. They are stumbling blocks to the successful attainment of common goals. If these are not properly and effectively managed, they may cause the death of the organization.
Crisis is a change - either sudden or evolving - that results in an urgent problem that must be addressed immediately. Crisis must be immediately contained because failure to do so shall make the problem grow worse. Three elements are common to most definitions of crisis: (a) a threat to the organization, (b) the element of surprise, and (c) a short decision time. Crisis is a process of transformation where the old system can no longer be maintained. Therefore the fourth defining quality is the need for change. If change is not needed, the event could more accurately be described as a failure or incident.
Crisis management is the process by which an organization deals with a major unpredictable event (crisis) that threatens to harm the organization, its stakeholders, or the general public. This is a responsibility of the organization: its Leaders and members, and stakeholders. "Change" is the only phenomenon that does not change. It is dynamic and should be properly managed in order that it shall be used as an advantage ...
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