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Methods of Crisis Action Management

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Discuss successful methods for crisis action management, interpreting why these methods were successful. Discuss the pros and cons to diversity in crisis action planning and management.

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Solution Summary

It briefly defines Crisis and the management process of Planning. it discusses most used methods of management planning, the SWOT and the SWOC. It includes a brief discussion on the use of varied methods of crisis action management.

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Crisis Action Planning

A. Discuss successful methods for crisis action management, interpreting why these
methods were successful.

Answer
Crisis is a change - either sudden or evolving - that results in an urgent problem that must be addressed immediately. Crisis must be immediately contained because failure to do so shall make the problem grow worse. Three elements are common to most definitions of crisis: (a) a threat to the organization, (b) the element of surprise, and (c) a short decision time, and (d) the need for change. (Wikipedia Free Dictionary).Consequently, Crisis management is the process by which an organization deals with a major unpredictable event that threatens to harm the organization, its stakeholders, or the general public.
A successful crisis management action is dependent on Planning. Planning is a management process (also applies to crisis management) by which goals are identified and the strategies that should be taken in order to achieve these goals. Technically the method is called Strategic Planning. In strategic Planning, the method which is popularly used and has been proven effective by organizations, is the SWOT or SWOC analysis. These is an acronym which stands for S=strengths, W=weaknesses, O=opportunities, T=threats. Most recently, in management, the T has been changed to C=challenges.
SWOT analysis is a strategic planning method used to evaluate the Strengths, Weaknesses, Opportunities, and Threats involved in a project or in a business venture, hence the acronym SWOT. It involves specifying the objective of the business venture or project and identifying the internal and external factors that are favorable and unfavorable to achieving that objective. The technique is credited to Albert Humphrey, who led a convention at Stanford University in the 1960s and 1970s using data from Fortune 500 companies.
What makes a good SWOT Analysis? A SWOT analysis must first start with defining a desired end state or objective. (in your problem, this is "to solve a crisis"). Then using a group focused discussion or brainstorming among the members of the organization, including its stakeholders, the following character of the organization should be identified:
Strengths: attributes of the organization that are helpful to achieving the ...

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