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Principles of Management - Communication Structures

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Describe the communication structure in an organization you are familiar with: your place of work, a club you belong to, your place of worship, and so on. To what extent is culture a factor in determining the communication structure and vice versa? What are some of the communication problems that have occurred in the organization and what suggestions do you have for modifying the communication structure so that such problems do not arise in future?

Do you think that the workplace culture goes beyond the ethnic heritage of the company's founders, managers, or employees? Substantiate your views with examples of at least one company.

How does communication in a small group differ from that in a large group? If you were a senior manager how would you communicate an important message to your Board of Directors, a relatively small group? If you had to communicate the same message to the entire organization, how would you do so? Compare and contrast the methods you have described. What factors did you consider in deciding on the communication process in each case?

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The solution discusses the principles of management and communication structures.

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Describe the communication structure in an organization you are familiar with: your place of work, a club you belong to, your place of worship, and so on.

In my basketball club, we use an all-channel network structure of communication. According to Argyle (2008), an all-channel network of communication is defined by high levels of communication in all directions. In my team, all members communicate with each other freely, and so the communication channels are very flexible. I believe this kind of structure has contributed to the team's efficiency.

To what extent is culture a factor in determining the communication structure and vice versa?

Culture can have a very big effect on how communication revolves (Leach, 1976). Culture in general affects the way people think, their cognitive skills, and the language used. For example, a person from a different culture can communicate a sentence that can be misinterpreted by someone else from a different culture. Additionally, some cultures have more open or closed communication, which can lead to different dynamics within the same group or team.

The type of communication used can also have an effect on culture (Leach, 1976). For example, poor communication structures in an organization can result in a culture that is 'closed' and indifferent. Individuals within that culture can seem withdrawn and there can be a culture of mistrust. Good communication channels or structures can result in a culture that is more open and dynamic, that encourages creativity and innovation.

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