System of Inquiry and Codes of Ethics
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If your organization has an existing Code of Ethics, obtain a copy and be prepared to use it for the assignment. If it doesn't, use one from another organization. (Mine does not) This code of ethics will be used as the basis for the System of Inquiry assignment; b) Develop a system of inquiry to be used in evaluating decision-making, problem solving, and behavior in a business setting. This model should include a basic framework as well as a discussion of why, how, when, and by whom it is used. Consider how you would implement the code, possible reactions to the code from employees, and the effect the code would have on the organization. I need around 1900 words more.
Thanks for the help. It is greatly appreciated.
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Solution Summary
By illustrative example, this solution discusses a system of inquiry to be used in evaluating decision-making, problem solving and behavior in a business setting e.g. why, how, when, and by whom it is used, and how to implement the code of ethics, possible reactions to the code from employees, and the effect the code would have on the organization. Supplemented with a highly informative article on ethics in business.
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1. (A) If your organization has an existing Code of Ethics, obtain a copy and be prepared to use it for the assignment. If it doesn't, use one from another organization. (Mine does not) This code of ethics will be used as the basis for the System of Inquiry assignment; B) Develop a system of inquiry to be used in evaluating decision-making, problem solving, and behavior in a business setting. This model should include a basic framework as well as a discussion of why, how, when, and by whom it is used. C) Consider how you would implement the code, possible reactions to the code from employees, and the effect the code would have on the organization. I need around 1900 words more. Thanks for the help. It is greatly appreciated.
Let's take a closer look at each of the three sections. I also attached an excellent resource for further consideration.
A. Illustrative Example: Business Code of Ethics
For a business to succeed, it must earn the respect and confidence of those it aspires to serve.
The most significant factor in earning this respect and confidence is to act and conduct business in an ethical manner. Unethical business practices foster ill-will between customer and community, not only toward a particular business firm, but toward business as a whole. Every Better Business Bureau member has made a commitment to display leadership in ethical decision by following these fundamental practises:
Equality
We shall recognize the individual rights of all members of the community in accordance with the Canadian Charter of Rights and Freedoms, and display a fair sense of justice.
Truth
We shall make accurate claims to our customers, use only competent testimonials, and strive to be open about all aspects of the products or services we offer.
Honesty
We shall uphold the principle of fair play and be vigilant against conduct which has the intent, capability, or effect of being deceptive towards our customers.
Integrity
We shall not merely abide by the law in a technical way but will strive to serve our customers with honest values, avoiding all devices and schemes which prey on human ignorance or gullibility.
Cooperativeness
We shall support a healthy marketplace for all through cooperation with customers, other businesses, and every person who would benefit from an ethical, free-market system.
Self Regulation
We will honour all commitments and guarantees, and seek to resolve any disputes in a fair and expeditious manner. We will investigate and fully inform the consumer of any health, environmental, safety or other hazards posed by the normal use of our products or service.
(http://www.bbbvan.org/business_code_of_ethics.php).
B. Ten-Step Method of Decision Making System Of Inquiry
Wallace and Pekel provide the following ten-step method to consider, which include a basic framework, followed by a discussion of why, how, when, and by whom it is used:
STEPS
1. What are the known FACTS in the situation?
2. Who are the key STAKEHOLDERS, what do they value and what are their desired outcomes?
3. What are the UNDERLYING DRIVERS causing the situation?
4. In priority order what ethical principles or operating values do you think should be upheld in this situation?
5. Who should have input to, or be involved in, making this decision?
6. List any alternative and action plans that would: a) prevent or minimize harm to stakeholders b) uphold the priority values for this situation c) be a good solution to the situation Alternative 1 Alternative 2 Alternative 3
7. Build a WORSE-CASE SCENARIO for your preferred alternative to see how it affects the stakeholders. Rethink and revise your preferred alternative if necessary.
8. Add a PREVENTATIVE ETHICS component to your action plan that deals with the underlying drivers causing the situation listed in Step 3.
9. Evaluate your chosen decision and action plan against the checklist on the reverse side.
10. Decide and build an action plan, and implement and monitor it. http://www.managementhelp.org/ethics/ethxgde.htm
Managing ethics in the workplace holds tremendous benefit for leaders and managers, benefits both moral and practical. The above system of inquiry helps to manage decisions in the workplace, as all decisions are to be rooted in ethics and the ethical principles listed in the code of ethics (e.g., honesty, etc.). In other words, the code of ethics and the system ...
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