Explore BrainMass

Explore BrainMass

    Determining Waiting Times

    This content was COPIED from BrainMass.com - View the original, and get the already-completed solution here!

    Question: McBurger's fast-food restaurant has a drive-through window with a single window with a single server who takes orders from an intercom and also is the cashier. The window operator is assisted by other employees who prepare the orders. Customers arrive at the ordering station prior to the drive-through window every 4.5 minutes (Poisson distributed), and the service time is 2.8 minutes (exponentially distributed). Determine the average length of the waiting line and the waiting time. Make a brief comment about the quality of the service.

    © BrainMass Inc. brainmass.com October 10, 2019, 12:52 am ad1c9bdddf

    Solution Preview

    Please see the attached file for the complete solution, including all ...

    Solution Summary

    This solution provides a detailed, step by step solution clearly illustrating how to compute the average waiting time of customers in line. A Word file is attached which presents all of the equations required for this problem and the full calculations.