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Each agent works an 8-hour shift. We wish to determine to minimum number of agents required
and the associated cost of staffing.
Time Periods Covered by Agent Shift Min Number
Time Period 1 2 3 4 5 Required
6 - 8AM ∆ 48
8 - 10AM ∆ ∆ 79
10 - noon ∆ ∆ 65
noon - 2PM ∆ ∆ ∆ 87
2 - 4PM ∆ ∆ 64
4 - 6PM ∆ ∆ 73
6 - 8PM ∆ ∆ 82
8 - 10 PM ∆ 43
10 - MN ∆ ∆ 52
MN - 6AM ∆ 15

Cost/Agent $170 $160 $175 $180 $195

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This solution determines the minimum number of agents required and the associated cost of staffing.

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Each agent works an 8-hour shift. We wish to determine to minimum number of agents required
Let the number of agents starting at 6am be x1, the number of agents ...

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