Explore BrainMass

The influence that customers have in an organisation

This content was COPIED from BrainMass.com - View the original, and get the already-completed solution here!

The influence that customers have on business activity has increased in recent years. What HRM implications does influence on customers have for workers and managers?

© BrainMass Inc. brainmass.com March 22, 2019, 1:01 am ad1c9bdddf

Solution Preview

Customer influence has HRM implications on managers due to the fact that managers will increase or decrease the human resources or staff numbers, based upon the customer purchasing activities. In essence, an ...