Quality of care has always been a concern in the U.S. health care system. Although great strides have been made to improve the quality of care delivered, many critics still believe that the United States has a long way to go before truly delivering uniform quality care.
Define quality of care from the provider and patient perspectives?
Why can quality can be viewed as a strength and a weakness of the U.S. health care system?
Provide at least 2 reasons for this, and provide specific examples.
Identify several difficulties and several benefits of working with licensed independent practitioners to improve quality in a typical hospital. What considerations should managers keep in mind when working with them?
Quality of health care can be analyzed using a variety of measures. Different stakeholders
Groups, such as patients (health care consumers), providers, administrators, and insurers may
Embrace very different sets of criteria for determining the quality of care. For a patient, the speed
and efficiency of diagnosis or getting in to see a care provider is one measure of quality care.
Effectiveness of medical interventions and application of health knowledge are additional measures
of quality care. With an increasingly diverse population, cultural sensitivity and the consideration
for different approaches to treatment and achieving health can be additional measures of health
In the U.S., health care belongs to the free market just as other industries. Patients are
Therefore, considers health care consumers. As consumers, patients are demanding increased
transparency in health care, in prices and the financial health of provider organizations, as they are
expecting increased transparency in other types of business (Gamble & Herman, 2013). Often
health care consumers want to know what the various services cost up front, particularly when they
must pay out of pocket, must meet annual deductibles, or must pay the difference in what insurance
does not cover. They are requesting price lists for common services from primary physicians and
price lists for diagnostic and other hospital services, from hospitals and long term care facilities.
While patients measure quality of care by ...
The solution discusses the quality of healthcare from different perspectives.